Split your purchase into 4 payments over 6 weeks with QuadPay.
- Choose QuadPay as your payment method at checkout for orders over $35.
- Check out using a credit or debit card.
- Your first payment of 25% of the total purchase price is due at the time of checkout. The remaining three payments will be billed automatically, every two weeks from the first payment date.
- Available for US orders only.
For more information, please refer to QuadPay.
Due to the ongoing issues with COVID-19, there may be slight delays with some of your orders (both subscription and shop orders). We sincerely apologize but trust everyone will understand that we are all facing an unprecedented situation.
- We have temporarily disabled Standard Shipping (Korea Post) until further notice
- We are instead only offering Expedited Shipping (DHL) and free shipping on orders over $120
Free Standard Shipping on orders over $60 USD* (temporarily disabled due to the ongoing COVID-19 issues)
Expedited Shipping for $4.99 on orders over $100 USD*
*[NEW] - FREE Expedited Shipping on orders over $120 (except Puerto Rico)
*For more information, please refer to the full Shipping Rates page
When do you ship?
Orders generally ship in 7 to 14 business days.
Where do you ship from?
All our orders ship from our warehouse in S. Korea.
Estimated Delivery Date
Standard Shipping (Korea Post): 15~20 business days AFTER shipment.
Expedited Shipping (DHL): 3~5 business days AFTER shipment.
How it works behind the scenes
1. Processing time
2. Brand fulfillment
- Once our brand partners receive your order from us, they will send your products to our warehouse. This process may take between 1 to 14 business days depending on the brands. Occasionally, there may be unexpected delays or out-of-stock items from our brand partners. In this case, we'll let you know and refund the out-of-stock items back to you.
- Once your order is ready, you'll receive a shipment confirmation email and/or text message. If your order is shipped in multiple packages, you'll receive multiple tracking numbers. Shipping time usually takes 3 to 20 business days (3~5 with Expedited Shipping).
Shipping delays due to customs
In some cases, some orders may randomly be subjected to customs clearance procedures which can cause delays from the original estimated delivery time.