Return Policy

We here at The Daebak Company want to provide our members the best shopping experience. We are happy to accept authorized returns if you are not satisfied with your order.

Policy

  • You have 14 days from the delivery date to request a return. 
  • We will be responsible for the delivery charge if products are missing, damaged or incorrect. In other return cases, you will be responsible for the delivery fee.

Conditions

  • All products must be unused and unopened. We do not accept damaged or used products.

How to process a return

  • Please email us at hello@daebak.co with your order number, full name, and email address associated with your account.

Damage and Defective Goods

  • You have 7 days from the delivery date to report the issue with attached photos and videos of the item/s. The team will assess the case and provide appropriate solution.
  • For damage goods, there is no need to return the item. For defective goods, this will be assessed by the manufacturer and if return is requested the team will provide details as to how.
  • Reports and request past 7 days will be rejected.

Subscriptions

Daebak Box, SnackFever

  • The Daebak Company never charges you without your authorization. Once you place an order or have been billed for a new subscription activation or a subscription renewed, we are not able to offer a refund, return, or exchange.