BT21 Hood Neck Cushion
WHAT'S INSIDE
BT21 Hood Neck Cushion(1)
Description
Soft and welcoming, these BT21 hood neck cushions will help you sleep in comfort and style.
* Worldwide shipping from South Korea.
* Official goods only.
-> For subscription products, please click a link below.
* Daebak Box Shipping options
* SnackFever Shipping options
Shipping Courier Services
DHL Express: ETA of 2~5 days after shipment
FedEx International Priority: ETA of 2~5 days after shipment
USPS: ETA of 10~20 days after shipment
SHIPPING COUNTRIES & RATES🚀(USD)
Shipping Zone 1
Country: US ( Alaska/Hawaii/Guam- only Fedex available)
Order subtotal
Shipping options
Shipping fee
$100 and up
USPS - 10~20 days after shipment
Free
$50-$99
USPS - 10~20 days after shipment
$3.99
$0-$49
USPS - 10~20 days after shipment
$7.99
$100 and up
Fedex International Priority - 2~5 days after shipment
Free
$50–$99
Fedex International Priority - 2~5 days after shipment
$7.99
$0-$49
Fedex International Priority - 2~5 days after shipment
$12.99
| Order subtotal | Shipping options | Shipping fee |
| $100 and up | USPS - 10~20 days after shipment | Free |
| $50-$99 | USPS - 10~20 days after shipment | $3.99 |
| $0-$49 | USPS - 10~20 days after shipment | $7.99 |
| $100 and up | Fedex International Priority - 2~5 days after shipment | Free |
| $50–$99 | Fedex International Priority - 2~5 days after shipment | $7.99 |
| $0-$49 | Fedex International Priority - 2~5 days after shipment | $12.99 |
Shipping Zone 2
Countries: Japan, Malaysia, Singapore
| Order subtotal | Shipping options | Shipping fee |
|
$50 and up
|
Lyncos - 10~20 days after shipment | Free |
|
$0-$49
|
Lyncos - 10~20 days after shipment |
9.99 |
| $100 and up | Fedex International Priority - 2~5 days after shipment | Free |
| $50–$99 | Fedex International Priority - 2~5 days after shipment | $9.99 |
| $0-$49 | Fedex International Priority - 2~5 days after shipment | $14.99 |
Shipping Zone 3
Countries: France, Germany, Canada, Australia, New Zealand, Switzerland, Hong Kong SAR, Macao SAR, Taiwan, Indonesia, Sri Lanka, China, Slovakia, Italy, Vatican City, Papua New Guinea, Thailand, Vietnam, Laos, Luxembourg, Philippines, Croatia, Jersey, Liechtenstein, Monaco, San Marino, Austria, Belgium, Czechia, Denmark, Ireland, Netherlands, Poland, Portugal, Spain, India, UK, Timor-Leste, Hungary, Greece, Lithuania, Romania, Slovenia, Sweden
| Order subtotal | Shipping options | Shipping fee |
| $100 and up | Fedex International Priority - 2~5 days after shipment | Free |
| $50–$99 | Fedex International Priority - 2~5 days after shipment | $9.99 |
| $0-$49 | Fedex International Priority - 2~5 days after shipment | $14.99 |
Shipping Zone 4
Countries: Qatar, Saudi Arabia, Norway, Finland, United Arab Emirates, Chile, Colombia, Brazil, South Africa, Uruguay, Samoa, Panama, Ecuador, Greenland, Guatemala, Fiji, Israel, Belarus, Costa Rica, Dominican Republic, El Salvador, Nepal, Nicaragua, Paraguay, Afghanistan, Albania, Andorra, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bosnia & Herzegovina, Brunei, Faroe Islands, Georgia, Gibraltar, Guadeloupe, Iceland, Iraq, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lebanon, Maldives, Malta, Mayotte, Moldova, Mongolia, Montenegro, Myanmar (Burma), Nauru, New Caledonia, North Macedonia, Oman, Réunion, Serbia, Solomon Islands, Tajikistan, Turkmenistan, Uzbekistan, Vanuatu, Yemen, Cook Islands, Åland Islands, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, British Indian Ocean Territory, Caribbean Netherlands, Cayman Islands, Cocos (Keeling) Islands, Curaçao, Dominica, Falkland Islands, French Guiana, French Southern Territories, Grenada, Guernsey, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Morocco, Niue, Pakistan, Peru, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Sint Maarten, South Georgia & South Sandwich Islands, St. Vincent & Grenadines, Suriname, Svalbard & Jan Mayen, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, British Virgin Islands, Wallis & Futuna, Egypt
| Order subtotal | Shipping options | Shipping fee |
| $100 and up | Fedex International Priority - 2~5 days after shipment | Free |
| $50–$99 | Fedex International Priority - 2~5 days after shipment | $12.99 |
| $0-$49 | Fedex International Priority - 2~5 days after shipment | $19.99 |
PROCESS🔁
- Processing: Upon your placement of order, allow 1 business day (excluding weekends and holidays) for the system to process it.
- Brand fulfillment: Our team operates from South Korea and offers guaranteed authentic items to our customers. We source our products from direct suppliers depending on the volume of the demand to fulfill the request. After confirming, they will ship the items to our fulfillment center. This step may take up to 7 business days.
- Shipping: Our company strives to deliver high-quality items in pristine condition. Thus after receiving the items, we check each and make sure of its quality and that it can travel safely across the globe without a dent or scratch. Once your products are ready, we will be shipping them out using international courier, DHL or Fedex or Koreapost and ship them out within the day or after the label is printed. Cancellation would not be possible at this step as products are ready to ship. This step takes up to 10 days or more, including delivery depending on the shipping method and your country of residence.
- Notification: After shipment, you will receive a notification via email or text message with a tracking number (multiple tracking numbers if your order is shipped in multiple packages). If you do not receive your package 3 weeks after receiving your tracking information, please contact our customer team at hello@daebak.co.
Additional notes:
- Occasionally, there may be out-of-stock products upon checking with our partners. In this case, we’ll contact you separately and give you a full refund.
- For high-demand products (e.g. K-pop albums), there could be unexpected delays.
- If your order includes a pre-order item, the whole package will only be shipped out once pre-order items are available.
- Editing orders (remove, add) should be done within the next 24 hours after the order has been successfully placed. Requests beyond the timeframe would be automatically declined.
SHIPPING DELAYS and POSSIBLE FAILED DELIVERY
- There may be shipping delays if your package is subjected to customs clearance.
- You are liable for submitting the correct shipping address (in English characters only), full name (no initials), and phone number. We are not responsible for undelivered packages due to errors made.
CUSTOMS and TAX
- Please check your country’s customs policy before purchase. Depending on your country's customs and tax policies, there may be additional taxes and fees. We are not responsible for any additional charges. (We collect Value added tax for UK and report to HMRC)
Refund options Refund as Daebak Points (Shop credit): No processing fee. Refund to original payment method: $5.99 per order. (Due to Shopify transaction fee)*We don't charge for cases like out of stock and defective item. Refunds will be processed within 5 business days. E-gift cards, Idol Chasims or any online currenc
Refund options
- Refund as Daebak Points (Shop credit): No processing fee.
- Refund to original payment method: $5.99 per order. (Due to Shopify transaction fee)
*We don't charge for cases like out of stock and defective item. - Refunds will be processed within 5 business days.