PENTAGON - Thumbs Up! (7th Mini Album)

* Worldwide shipping from Korea.
* Official goods only.

Shipping Courier Services

  

DHL Express: ETA of 2~5 days after shipment
FedEx International Priority: ETA of 2~5 days after shipment

SHIPPING COUNTRIES & RATES🚀(USD)

PROCESS🔁

1. Processing: Upon your placement of order, allow 1 business day (excluding weekends and holidays) for the system to process it.
   
   
2. Brand fulfillment: Our team operates from South Korea and offers guaranteed authentic items to our customers. We source our products from direct suppliers depending on the volume of the demand to fulfill the request. After confirming, they will ship the items to our fulfillment center. This step may take up to 7 business days.
   
   
3. Shipping: Our company strives to deliver high-quality items in pristine condition. Thus after receiving the items, we check each and make sure of its quality and that it can travel safely across the globe without a dent or scratch. Once your products are ready, we will be shipping them out using international courier, DHL or Fedex or Koreapost and ship them out within the day or after the label is printed. Cancellation would not be possible at this step as products are ready to ship. Shipping takes up to 10 days, including delivery depending on the shipping method and your country of residence.
   
   
4. Notification: After shipment, you will receive a notification via email or text message with a tracking number (multiple tracking numbers if your order is shipped in multiple packages). If you do not receive your package 3 weeks after receiving your tracking information, please contact our customer team at hello@daebak.co.

Additional notes:

• Occasionally, there may be out-of-stock products upon checking with our partners. In this case, we’ll contact you separately and give you a full refund.
• For high-demand products (e.g. K-pop albums), there could be unexpected delays.
• If your order includes a pre-order item, the whole package will only be shipped out once pre-order items are available.
• Editing orders (remove, add) should be done within the next 24 hours after the order has been successfully placed. Requests beyond the timeframe would be automatically declined.

SHIPPING DELAYS and POSSIBLE FAILED DELIVERY

• There may be shipping delays if your package is subjected to customs clearance.
• You are liable for submitting the correct shipping address (in English characters only), full name (no initials), and phone number. We are not responsible for undelivered packages due to errors made.