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How Can We Help?
Most answers are already written down.
Shipping costs and delivery times, customs and duties, how the seasonal subscription works, how to pause or cancel, returns and refunds: it's all in our FAQ, and you'll get your answer in seconds instead of waiting on an email.
Working with us? Start here instead.
These go straight to the right team, which is much faster than the general form.
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Creators & affiliates Review our boxes, earn 10% commission |
Unbox Korea |
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Korean brands Get your products into a Daebak Box |
Brand partnership |
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Global retailers Stock Daebak in your market |
Retail partnership |
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Wholesale Buy in bulk |
Wholesale |
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Government & public sector Promote a region, festival, or initiative |
Government partnership |
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Internships in Seoul Biz Dev, Operations, Marketing, PR, Design |
See open roles |
Still need us?
Fill out the form below, or email us directly at hello@daebak.co. If it's about an order, include your order number and we'll be able to help you in one reply instead of three.
We reply within 1-2 business days. Our team works from Seoul (KST), so depending on where you are, our answer may land overnight.