Daebak is a Korea-based subscription box company. We're actually in Seoul, not a reseller, so we work directly with Korean brands and send you products straight from the source, often before they reach international shelves. We ship to 100+ countries.

• Daebak Box: Today's Korea, in a box. A mix of K-beauty, snacks, and lifestyle goods.
• Daebak Beauty Box: The beauty Koreans actually use.
• SnackFever: Korea's convenience store, delivered.
• Collab Box: Limited-edition boxes made with Korean brands and characters.

Two different things, and it's worth knowing which one you're buying.

If you order a box and a brand product together, they travel separately and will arrive as separate parcels, usually on different days.

Same curation, more of it. The Deluxe is the premium tier: it has about 4 more items than the Original, and the items skew fuller-size and more premium.

For $15 to $20 more, the Deluxe is the one to pick if you want the fullest version of the season rather than a taste of it.

Every box is curated in Korea around a seasonal theme, and the contents stay a surprise until you open it. That's half the fun. Depending on the box, you'll find K-beauty and skincare, Korean snacks, and lifestyle or character goods from Korean brands.

Going Annual is the cheapest way to get all four seasons: you pay once for the year and save 15% on every box. The exact price for your box and tier is always shown on its product page and at checkout.

No. Each box is curated by our team in Korea, and the contents stay a surprise until it arrives. Curation is the point: we pick what Koreans are actually using right now, so you discover products you wouldn't have found on your own.

Yes. You can subscribe seasonally or buy a single box as a one-time purchase.

Korea has four distinct seasons, and so do we. You get four boxes a year, one for each season, each curated around what Korea is actually doing at that moment: spring, summer, fall, and winter.

There are two ways to subscribe:

Your first box typically arrives within 15 to 20 days of subscribing, shipping time included, so you won't be waiting for the next season to start before anything arrives.

Yes, and you can do it yourself in a couple of clicks. No minimum commitment, no lock-in, no cancellation fee, and no need to email anyone and wait for a reply.

Log in to your Daebak account and open the subscription portal, where you can pause, resume, or cancel whenever you like. Your order confirmation email also has a link that takes you straight there.

The one thing to know: cancel before your next renewal date. Once a renewal has already been charged, that box is on its way and the charge stands.

• Pause: put your subscription on hold whenever you like, and pick it back up when you're ready.
• Cancel (Seasonal): cancel any time before your next season is charged, and you won't be billed again.
• Cancel (Annual): your year is pre-paid, so you still receive all four boxes you paid for. Cancelling stops the renewal at the end of that year rather than refunding the boxes still to come.

Prefer we handle it? Email hello@daebak.co with your order number. We reply within 1-2 business days from Seoul (KST), so if your renewal date is close, doing it yourself in the portal is the safer bet.

Yes, but only before your box ships. Email hello@daebak.co as soon as possible with your order number and the new address. Once a box is dispatched, we can't reroute it.

Daebak boxes ship from our warehouse in Seoul, and we deliver to 100+ countries worldwide.

Products bought individually from our Shop are different: those are shipped directly from Korea by our partner brands and distributors. See the next question.

Our Shop carries individual products from Korean brands we partner with. Those orders are prepared and shipped directly from Korea by our partner brands and distributors, separately from our boxes.

What that means for you:

• You choose Standard Shipping or Express Shipping (EMS) at checkout. Our box rates below don't apply to Shop products.
• Most Shop orders arrive in about 2 to 3 weeks. See the next question for why.
• Returns are handled by the partner. Contact us and we'll connect you.
• Order a box and a Shop product together and they'll arrive separately, in different parcels, usually on different days. Nothing is missing, it's just two shipments.

Not sure what you ordered or where it is? Email hello@daebak.co with your order number and we'll track it down for you.

Because they come straight from Korea. Our Shop is built around what's new in Korea right now: the latest releases, limited editions, and Korea-only items that most overseas stores don't carry yet. Nothing is sitting in a warehouse abroad. Each order is prepared and shipped directly by our partner brands and distributors in Korea.

Every Shop order goes through two stages:

• Preparing your order in Korea (about 6 to 8 days): our partner gets your item ready, checks it, and packs it for international shipping.
• International delivery: about 7 to 14 days with Standard Shipping, or faster with Express Shipping (EMS).

Most orders arrive in about 2 to 3 weeks in total. Need it sooner? Choose Express Shipping (EMS) at checkout.

Your first box typically arrives within 15 to 20 days of subscribing, preparation and shipping time included. The estimated carrier delivery times for your region are listed below.

Your box is prepared in Seoul before it is dispatched, and your first box typically arrives within 15 to 20 days of subscribing, preparation and shipping included. The delivery estimates below are carrier transit times once the box has been dispatched. Shipping is charged by destination and by box, since the Deluxe is larger and heavier than the Original.

Every box rate below includes VAT and customs duties. Whatever you pay at checkout is the final amount. Nothing extra is ever charged on delivery.

These rates cover Daebak boxes only. Products from the Shop use Standard or Express Shipping, shown at checkout.

Express (YunExpress)

Standard (Korea Post)

Delivery times are estimates and may vary due to customs processing or carrier delays.

Most international boxes travel with YunExpress. Some destinations ship via Korea Post, and boxes inside Korea go out with CJ, Lotte, or Hanjin. Whichever route yours takes, you'll get a shipping confirmation email with a tracking number once it's on the way.

Products from the Shop are delivered by the carrier our partner uses for your chosen shipping option.

Give it 24-48 hours. Tracking information takes a little time to appear in the carrier's system after a parcel is dispatched. If it still hasn't updated after that, email hello@daebak.co with your order number.

Contact us at hello@daebak.co within 30 days of the expected delivery date and we'll work with the carrier to sort it out. Photos of the damaged box and its contents help us resolve it faster.

On a Daebak box, no. Never. VAT and customs duties are already included in the shipping fee you pay at checkout, on every route we ship, to all 100+ countries.

The price you see at checkout is the price you pay. No customs invoice, no courier asking for money at the door, no nasty surprise two weeks after you ordered. We handle it from Korea so you don't have to think about it.

One exception worth knowing: individual products from our Shop are shipped directly by our partner brands and distributors, so local customs and duties may apply depending on your country. If you'd like to know what to expect for a specific product, email us at hello@daebak.co before buying and we'll find out for you.

You have 30 days from receiving your item to request a return. To be eligible, the item must be in the same condition you received it: unused, with tags, in its original packaging. You'll also need your receipt or proof of purchase.

Always contact us first at hello@daebak.co. Items sent back without requesting a return first can't be accepted.

Full details are on our Returns & Refunds page.

Only if it's completely unopened. Because our boxes are curated surprises, a box can be returned only when the entire box is unopened and every item inside is unused, sealed, and in its original packaging.

• Beauty, skincare, and personal care products once opened or used (hygiene and safety)
• Opened curated or mystery boxes
• Perishable goods, including food and snacks
• Custom or personalized orders
• Hazardous materials, flammable liquids, or gases
• Sale items

Not sure whether your item qualifies? Email hello@daebak.co before sending anything back.

Shop products are shipped directly by our partner brands and distributors, so returns, exchanges, and refunds follow each partner's own process.

Contact us at hello@daebak.co and we'll connect you with the partner and pass along their instructions. You don't have to hunt them down yourself.

Return shipping is the customer's responsibility, unless the item arrived defective, damaged, or incorrect. In those cases we cover it.

The fastest way is to return the item you have, then place a separate order for the one you want once the return is accepted.

We'll let you know once we've received and inspected your return. If it's approved, we refund your original payment method within 10 business days. Your bank or card issuer may take a few extra days to post it.

If more than 15 business days have passed since we approved your return and you still don't see it, email hello@daebak.co.

Yes. If your order ships into the European Union, you can cancel or return it within 14 days of receiving it, for any reason and without giving one. The item still needs to be unused, with tags, in its original packaging, with proof of purchase.

The box is just the start. A Daebak membership is your all-access pass to Korea, and it comes in two parts.

Digital perks, wherever you are. Korean-culture apps and services you can use from home, starting with:

• Learn Korean: one month free with Nurida Games.
• Meet Koreans: Nurida Meetup, free for members.
• Swing over Seoul: HealSwing, free for members.

Travel perks, when you visit. Members also unlock benefits for the trip itself, so the Korea you've been unboxing is waiting for you when you finally land.

We're adding new partners every season, and our goal is ambitious: over $1,000 in member benefits per season. Every box you get should be the smallest part of what your membership is worth.

How to claim: visit the page for the benefit you want and apply through the Google Form on that page. We'll take it from there.

Yes. Unbox Korea is our creator and affiliate program: get early access to Korean products, share honest reviews with your audience, and earn a 10% commission on each new customer's first purchase through your link. You'll also get ready-to-use product photos and videos, plus a discount code for your followers.

Learn more about Unbox Korea

We partner with Korean brands in two ways: featuring your products inside our curated boxes, and listing them individually in our Shop so you can reach our global audience directly. Tell us about your brand

We do, both wholesale and partnerships with global retailers. Wholesale enquiries or retail partnerships.