Shipping and Handling

Shop orders 

      (for subscription orders, click here)

      * Worldwide shipping from South Korea. Official goods only. 

      Brand fulfillment and Procurement: Our team operates from South Korea and offers guaranteed authentic items to our customers. We source our products from direct suppliers depending on the volume of the demand to fulfill the request. Maximum timeframe would take up to 2-4 weeks. After the stocks are ready, they will ship the items to our fulfillment center which will take about 2-7 business days.

      Shipping Courier Services

        

      DHL Express: ETA of 2~5 days after shipment
      FedEx International Priority: ETA of 2~7 days after shipment
      Rincos: ETA of 5~25 days after shipment


      SHIPPING COUNTRIES & RATES🚀
      *All rates are in USD

      From $100
      Free
      Express Shipping
      From $100
      Free
      Express Shipping
      From $100
      Free
      Express Shipping
      From $100
      Free
      Express Shipping
      From $100
      Free
      Express
      Shipping
      From $70~99
      $4.99
      Express Shipping 
      From $70~99
      $7.99
      Express Shipping
      From $70~99
      $9.99
      Express Shipping
      From $70~99
      $9.99
      Express Shipping
      From $70~99
      $19.99
      Express Shipping

      Under $70
      $9.99 
      Express Shipping
      /
      $4.99 
      Standard
      Shipping

      Under $70
      $12.99
      Express Shipping
      /
      $5.99 
      Standard
      Shipping

      Under $70
      $14.99
      Express Shipping
      /
      $5.99 
      Standard
      Shipping

      Under $70
      $19.99
      Express Shipping


      Under $70
      $29.99
      Express Shipping
      /
      $9.99 
      Standard
      Shipping

      United States Austria United Kingdom Estonia Brazil
      Australia Hungary Chile
      Belgium Mexico Colombia
      Canada Puerto Rico Finland
      Czech Republic Lithuania Norway
      Denmark Kosovo Qatar
      France Bulgaria Saudi Arabia
      Germany Turkey Sweden
      Hong Kong Slovenia UAE
      Ireland Romania Greece
      Italy India Uruguay
      Japan South Africa
      Macao Samoa
      Malaysia Panama
      Netherlands Guatemala
      New Zealand Greenland
      Portugal Ecuador
      Singapore Fiji
      Slovakia Israel
      Spain Costa Rica
      Switzerland Belarus
      Taiwan Dominican Republic
      United Kingdom
      (Temporarily unavailable)
      Nepal
      Vatican City Paraguay
      Papua New Guinea El Salvador
      Thailand Nicaragua
      Vietnam
      Laos
      Luxembourg
      Philippines

      PROCESS🔁

      1. Processing: Upon your placement of order, allow 1 business day (excluding weekends and holidays) for the system to process it.

      2. Brand fulfillment: Our team operates from South Korea and offers guaranteed authentic items to our customers. We source our products from direct suppliers depending on the volume of the demand to fulfill the request. After confirming, they will ship the items to our fulfillment center. This step may take up to 7 business days.

      3. Shipping: Our company strives to deliver high-quality items in pristine condition. Thus after receiving the items, we check each and make sure of its quality and that it can travel safely across the globe without a dent or scratch. Once your products are ready, we will be shipping them out using international courier, DHL or K-packet or SF Express and ship them out within the day or after the label is printed. Cancellation would not be possible at this step as products are ready to ship. Shipping takes up to 10 days, including delivery depending on the shipping method and your country of residence.

      4. Notification: After shipment, you will receive a notification via email or text message with a tracking number (multiple tracking numbers if your order is shipped in multiple packages). If you do not receive your package 4 weeks after receiving your tracking information, please contact our customer team at hello@daebak.co.

        Additional notes:

        • Occasionally, there may be out-of-stock products upon checking with our partners. In this case, we’ll contact you separately and give you a full refund.
        • For high-demand products (e.g. K-pop albums), there could be unexpected delays.
        • If your order includes a pre-order item, the whole package will only be shipped out once pre-order items are available.
        • Editing orders (remove, add) should be done within the next 24 hours after the order has been successfully placed. Requests beyond the timeframe would be automatically declined.

        SHIPPING DELAYS and POSSIBLE FAILED DELIVERY

        • There may be shipping delays if your package is subjected to customs clearance.
        • You are liable for submitting the correct shipping address (in English characters only), full name (no initials), and phone number. We are not responsible for undelivered packages due to errors made.

        CUSTOMS and TAX

        • Please check your country’s customs policy before purchase. Depending on your country's customs and tax policies, there may be additional taxes and fees. We are not responsible for any additional charges.