Explore your recent orders with ease on this page, where you'll find details about the product's shipping and handling processes, along with varying rates and delivery dates.

General Process
1. Processing: Upon your placement of the order, allow 1-3 business day (excluding weekends and holidays) for the team to process, this includes checking if the products are in stock with our partnered manufacturer.

2. Fulfillment: Our team operates from South Korea and offers guaranteed authentic items to our customers. After confirming your purchase, an invoice will be sent to your email. Fulfillment only starts after intial payment is received. This step may take up to 1-2 business days (business days excluded) depending on the type of items included in your order. Moreover, the order processing time is based on the longest processing time for orders with more than one item. Please note that fulfillment may vary per item type.

3. Packing & Shipping: Our company strives to deliver high-quality items in perfect condition. Thus after receiving the items, we check each and ensure its quality and that it can travel safely across the globe without a dent or scratch. Once your products are ready, we will ship them out using your preferred shipping method (or whatever is available in your country).Cancellation is impossible at this step as the order is processed to ship. This step takes 2-6 weeks or more, including delivery, depending on the shipping method and your country of residence. The timeframe we provide for delivery is only an estimated average based on our data. You might experience an unforeseen delay which can vary depending on your order (size, weight, stocks). Different factors may also affect your order, such as shipping delays or customs.

4. Notification: After shipment, you will receive a notification via email or text with a tracking number (multiple tracking numbers if orders will be shipped in multiple packages). After you receive your tracking number, please allow 1 - 3 days for the tracking to be updated on your order. If you do not receive your package 8-12 weeks after receiving your tracking information, please contact our customer team via email at hello@daebak.co or send us a DM on our social media pages.

5. Customs Duties: This may be imposed when the order is received, and the purchaser is responsible for it. Customs duties are taxes imposed on imported goods in your country. By purchasing on our website, you consent that your local government may charge customs duties, which is collected at your order's reception. If you refuse to pay these duties, you will not be able to receive your order. Please check your country’s customs policy before purchasing. Depending on your country’s customs and tax policies, there may be additional taxes and fees. We are NOT responsible for any additional charges. An exception to this is the UK and CA, as VAT is automatically collected (UK reports are submitted to HMRC).

6. Shipping Costs - We calculate the shipping cost during the preparation of your order and is billed separately. The price depends on your shipping option, the delivery destination, and the weight of the package. Please note that we tend to divide a shipment into separate packages due to the increased risk of damage for oversized and heavy orders if required.

7. Editing orders (remove, add) - This should be done within the next 2-5 business days after the order has been successfully placed. Requests after the order has been shipped will be automatically declined - for these cases, you may contact the shipping company directly to request for package rerouting.

8. Shipped via Cargo Shipping - Kindly be aware that if your order is dispatched through cargo shipping, individual shipping labels are pre-printed in advance. The shipments are consolidated and sent to your local forwarding facility to facilitate the individual shipping of orders. Please note that this process may take around 4-6 weeks as it may undergo customs clearance before reaching its final destination. Your understanding during this extended timeline is greatly appreciated.Shipping CouriersExpress - KoreaPost (EMS Premium) 2~5 daysEconomy - KoreaPost (EMS) 5~7 daysSea Cargo - 4~6 weeks (recommended for 200 pcs and up)

Catalog and Ordering


Q: Is the catalog provided complete?
A: The catalog shown is a sample. To view our entire collection, please access it in this page.

Q: How can I place an order?
A: You can add items directly to your cart from our catalog page. Alternatively, you can email your list to us at sales@daebak.co for assistance.

Payment Methods

Q: What payment methods do you accept?
A: We accept paypal via hello@daebak.co and direct Payments via Sales Invoice

Q: How is payment processed?
A: If all items are available in our catalog, you can process payment during checkout. For items not listed, please send us your list, and we will send an updated invoice including those items.

Order Processing

Q: What happens after I make a payment?
A: Upon receiving your payment, we will begin processing your purchase. Once your shipment is ready, we will send you an invoice for the shipping fee.

Customs and Taxes

Q: Are taxes and customs included in payments?
A: Taxes and customs requirements are not included. We cannot calculate these charges independently. Customs may contact you for necessary documents. We will assist you with any documents required for package release.