Returns and Refunds

We here at The Daebak Company want to provide our members the best shopping experience. We are happy to accept authorized returns if you are not satisfied with your order.

Policy

  • For all returns, you will be responsible for the delivery fee. We will only be responsible for the delivery charge if products are missing, damaged or incorrect. 
  • You have 14 days from the delivery date to request a return. Requests past 14 days will be rejected.
  • We reserve the right to deny a return or exchange at any time.
  • We do not reimburse the original shipping or customs fees.

Conditions

  • All products must be unused and unopened. We do not accept damaged or used products.

Refund options

  • Refund as Daebak Points: No processing fee.
  • Refund to original payment method: $5.99 per order.
  • Refunds will be processed within 5 business days.

How to process a return

  • Please email us at hello@daebak.co with your order number, full name, and email address associated with your account.

 

Daebak Box and Daebak Jewelry

  • The Daebak Company never charges you without your authorization. Once you place an order or have been billed for a new subscription activation or a subscription renewed, we are not able to offer a refund, return, or exchange.